TicketReturn Partners with EVOK for Cybersecurity and Strategic Vendor Management

Christoph Uhlig

Through expert guidance and ongoing support, EVOK enabled TicketReturn to enhance cybersecurity measures, improve operational efficiency, and achieve cost savings.

Challenge:

TicketReturn required expert guidance in evaluating and securing cybersecurity vendors to ensure robust security measures, while managing vendor negotiations efficiently.


Solution:

EVOK vetted several cybersecurity vendors, brought the best options to TicketReturn, and participated in company meetings for strategic planning. They provided valuable support by negotiating pricing and ensuring vendors met service expectations.


Results:

With EVOK’s help, TicketReturn secured top cybersecurity solutions, which stabilized and enhanced their IT environment. The partnership saved countless hours for their technical team, streamlined vendor management, and ensured cost-effective pricing.


"EVOK has become an extension of our team, offering not only vendor insights but also ongoing support and strategic guidance."
— Angela Rothrock, EVP of Operations, TicketReturn


Why TicketReturn Chose EVOK:

  • Strategic Partnerships: EVOK’s relationships at the management level facilitated escalations and improved pricing negotiations.
  • Enhanced Security: The expertise of EVOK helped TicketReturn establish a more secure and stable environment.
  • Reliable Support: EVOK’s commitment to understanding TicketReturn’s business has made them a dependable, long-term partner.


"We highly recommend EVOK for their ability to provide knowledgeable support and build relationships that benefit our company."
— Angela Rothrock, EVP of Operations, TicketReturn​


Client Benefits:

  • Improved cybersecurity measures
  • Reduced vendor costs and improved pricing negotiations
  • Enhanced operational efficiency and ongoing support


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